Dex Drone BPO engineers high-performance outsourcing across sales, support, and lead generation — for brands that demand results, not excuses.
From cold outreach to complex inbound — a seamless extension of your brand.
Trained closers who know your product. High-volume B2B & B2C cold calling with custom scripts.
Qualified pipeline daily. Build, qualify, hand off — only sales-ready leads, zero junk.
Voice, chat, email — CSAT-focused teams trained on your SOPs from day one.
Calendar booked, CRM updated, no-shows minimized. Fill the pipe so closers can close.
Win-back & churn-prevention by agents trained in de-escalation and value communication.
List cleaning, verification, surveys — precision work that sharpens every campaign.
Dex Drone delivered 3× more qualified leads in the first month than our previous vendor did in a quarter. Zero fluff, all results.
Appointment setting team filled our calendar within the first week. Best scripting quality from any BPO partner.
Co-founders personally involved in every campaign. CSAT went from 72% to 94% in 6 weeks. Exceptional team.
5 agents or 50, one campaign or ten — scope it, staff it, deliver it.
No lock-in · No retainers until satisfied · 48hr blueprint
Six core campaign types. Dedicated teams, custom SOPs, real-time reporting.
B2B & B2C cold calling. Custom scripts, 2-week product training. KPIs: calls/hour, connect rate, conversion. Best for: SaaS, insurance, real estate, solar.
Qualify against your ICP, hand off sales-ready leads only. Full CRM integration. KPIs: leads/day, qualification rate, cost per lead.
Voice, chat, email — Tier 1 & 2 with full escalation. 24/7 or custom shifts. KPIs: CSAT, FCR, AHT, ticket volume.
Calendar booked directly, confirmation calls included. KPIs: appointments/day, show rate, close rate. Best for: healthcare, financial advisors, real estate.
Reach at-risk customers before they cancel. KPIs: churn rate reduction, win-back rate, LTV impact.
List cleaning, data verification, surveys, market research. Best for: healthcare, financial, e-commerce.
Founded by people who ran campaigns before building companies. Every SOP reflects what actually works on the floor.
Leads campaign strategy and client acquisition. Built Dex Drone with relentless focus on output quality and 4+ years running high-performance US outbound campaigns across financial, insurance, and real estate sectors.
Oversees operations, SOP design, and team training. Ensures every campaign runs to blueprint standard with 4+ years in BPO operations and quality assurance across US markets.
We judge ourselves by your KPIs, not hours logged.
You see the same data we see. No filtered reports.
48-hour blueprint. Campaign live in days, not weeks.
We challenge assumptions — not just take briefs.
Here's what actually separates us — with specifics, not promises.
Co-founders review every campaign weekly and are reachable directly. You don't get handed to an account manager after signing.
Script, objection handling, SOPs, KPIs — fully built within 48 hours. You approve before anything goes live.
Your agents are NOT pooled. They train exclusively on your product, your tone, your objections.
Live dashboard, daily call logs, weekly reports. You see the numbers as they happen — no filtered summaries.
Month-to-month after 30-day ramp. Exit with 2 weeks' notice. No penalties, ever.
All agents pass English proficiency tests. US accent training included as standard.
6-week appointment setting. 120 qualified appointments. 28% show rate. Client closed $2.3M.
15 agents, 3 months. 22 qualified calls/agent/day. 40% increase in monthly installations.
Tier 1 & 2 support. CSAT 72% → 94% in 6 weeks. Ticket resolution time down 38%.
Blueprint delivered in 48 hours. Most campaigns go live within 5–7 business days after your approval.
As small as 3 agents. Most effective campaigns start with 5+ to generate meaningful data quickly.
Yes — EST, CST, PST. Your agents work your target market's hours, not ours.
Every call recorded. QA reviews minimum 10% of calls daily. Weekly QA reports shared with clients.
No. Month-to-month after 30-day ramp. Exit with 2 weeks' notice, no penalties.
Yes — HubSpot, Salesforce, GoHighLevel, Zoho, and most major CRMs.
Free 30-minute discovery call. No pitch, no pressure — just a real conversation about what you need.
We'll respond within 4 hours and confirm your discovery call.