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Premium BPO Solutions

EVERY
CAMPAIGN.
ZERO NOISE.

Dex Drone BPO engineers high-performance outsourcing across sales, support, and lead generation — for brands that demand results, not excuses.

Book Discovery Call → Our Campaigns
12+Active Campaigns
98%Client Retention
3×Avg ROI
24/7Operations
Services

CAMPAIGNS WE DOMINATE

From cold outreach to complex inbound — we run as a seamless extension of your brand.

📞
Outbound Sales

Trained closers who know your product. High-volume B2B & B2C cold calling with custom scripts.

🎯
Lead Generation

Qualified pipeline daily. Build, qualify, hand off — only sales-ready leads, zero junk.

💬
Customer Support

Voice, chat, email — CSAT-focused teams trained on your SOPs from day one.

📋
Appointment Setting

Calendar booked, CRM updated, no-shows minimized. Fill the pipe so closers can close.

🔄
Customer Retention

Win-back & churn-prevention by agents trained in de-escalation and value communication.

📊
Data & Verification

List cleaning, data verification, surveys — precision work that sharpens every campaign.

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Testimonials

CLIENT VOICES

★★★★★
"

Dex Drone delivered 3× more qualified leads in the first month than our previous vendor did in a quarter.

JAMES HARTLEY
CEO, Hartley Financial — USA
★★★★★
"

Appointment setting team filled our calendar within the first week. Best scripting quality from any BPO partner.

SARAH MITCHELL
Sales Director, ClearPath Insurance — UK
★★★★★
"

Co-founders personally involved in every campaign. CSAT went from 72% to 94% in 6 weeks.

RYAN OKAFOR
Operations Head, TechEdge SaaS — Canada
Dex Drone BPO Operations Floor
Live Operations Our Call Center Floor Rawalpindi, Pakistan
Dex Drone BPO Training Session
Agent Training Campaign Strategy Sessions Every agent trained before going live
Let's Talk

READY TO SCALE?

5 agents or 50, one campaign or ten — scope it, staff it, deliver it.

Book Free Discovery Call →

No lock-in · No retainers until satisfied · 48hr blueprint

Services

ALL CAMPAIGNS

Six core campaign types. Dedicated teams, custom SOPs, real-time reporting.

📞
OUTBOUND SALES

B2B & B2C cold calling. Custom scripts, objection handling, 2-week product training. KPIs: calls/hour, connect rate, conversion. Best for: SaaS, insurance, real estate, solar.

🎯
LEAD GENERATION

Qualify against your ICP, hand off sales-ready leads only. Full CRM integration. KPIs: leads/day, qualification rate, cost per lead. Best for: B2B services, consulting, agencies.

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CUSTOMER SUPPORT

Voice, chat, email — Tier 1 & 2 with full escalation. 24/7 or custom shifts. KPIs: CSAT, FCR, AHT, ticket volume.

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APPOINTMENT SETTING

Calendar booked directly, confirmation calls included. KPIs: appointments/day, show rate, close rate. Best for: healthcare, financial advisors, real estate.

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CUSTOMER RETENTION

Reach at-risk customers before they cancel. KPIs: churn rate reduction, win-back rate, LTV impact.

📊
DATA & VERIFICATION

List cleaning, data verification, surveys, market research. Best for: healthcare, financial, e-commerce.

Industries

WHO WE SERVE

🏠
Real Estate
Lead gen, appointments, investor outreach
🏥
Healthcare
Patient scheduling, insurance verification
💼
Financial Services
Outbound sales, lead qualification
☀️
Solar & Energy
Appointment setting, lead generation
💻
SaaS & Tech
Demo scheduling, retention
🛒
E-Commerce
Support, returns, order management
📱
Telecom
Acquisition, upsell, retention
🎓
Education
Enrollment, student support
🚗
Automotive
Leads, service follow-ups
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Our Office

INSIDE DEX DRONE

Real team. Real office. Real results — from Rawalpindi to the US & UK markets.

Operations Floor
Operations Live Campaign Floor 30+ agents, multiple campaigns
Training Session
Training Strategy & Onboarding Campaign-specific agent prep
Our Story

BUILT BY OPERATORS

Founded by people who ran campaigns before building companies. Every SOP reflects what actually works on the floor.

Co-Founder 1
Co-Founder & CEO
FOUNDER ONE

Leads campaign strategy and client acquisition. Built Dex Drone with relentless focus on output quality. Previously ran outbound sales for US financial and insurance clients.

Outbound SalesUS CampaignsStrategy
Co-Founder 2
Co-Founder & COO
FOUNDER TWO

Oversees operations, SOP design, and team training. Ensures every campaign runs to blueprint standard from onboarding through weekly QA reviews.

OperationsUK CampaignsQA
Values

WHAT DRIVES US

🎯
Results First

We judge ourselves by your KPIs, not hours logged.

🔍
Transparency

You see the same data we see. No filtered reports.

⚡
Speed

48-hour blueprint. Campaign live in days, not weeks.

🤝
Partnership

We challenge assumptions — not just take briefs.

30+
Trained Agents
3
Shift Windows
US+UK
Markets
2+
Years Experience
Why Dex Drone

WHY CLIENTS CHOOSE US

Here's what actually separates us — with specifics.

01
Co-Founder Involvement

Co-founders review every campaign weekly and are reachable directly. You don't get handed to an account manager after signing.

02
48-Hour Blueprint

Script, objection handling, SOPs, KPIs — fully built within 48 hours. You approve before anything goes live.

03
Campaign-Specific Agents

Your agents are NOT pooled. They train exclusively on your product, your tone, your objections.

04
Real-Time Reporting

Live dashboard, daily call logs, weekly reports. You see the numbers as they happen.

05
No Lock-In Contracts

Month-to-month after 30-day ramp. Exit with 2 weeks' notice. No penalties.

06
US & UK English

All agents pass English proficiency tests. US and UK accent training included.

Compliance

CERTIFICATIONS

✓ GDPR Compliant
✓ TCPA Aware
✓ PCI-DSS
✓ ISO 9001 Aligned
✓ HIPAA Aware
Results

CASE STUDIES

🏠
Real Estate — USA

6-week appointment setting. 120 qualified appointments. 28% show rate. Client closed $2.3M.

RESULT: 3.8× ROI
☀️
Solar — UK

15 agents, 3 months. 22 qualified calls/agent/day. 40% increase in installations.

RESULT: 40% GROWTH
💻
SaaS — Canada

Tier 1 & 2 support. CSAT 72% → 94% in 6 weeks. Resolution time down 38%.

RESULT: 94% CSAT
FAQ

COMMON QUESTIONS

Blueprint in 48 hours. Most campaigns live within 5–7 business days after approval.

As small as 3 agents. Most effective campaigns start with 5+ to generate meaningful data quickly.

Yes — EST, CST, PST, GMT, BST. Your agents work your target market's hours.

Every call recorded. QA reviews minimum 10% of calls daily. Weekly QA reports shared with you.

No. Month-to-month after 30-day ramp. Exit with 2 weeks' notice, no penalties.

Yes — HubSpot, Salesforce, GoHighLevel, Zoho, and most major CRMs.

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Get In Touch

LET'S TALK

Free 30-minute discovery call. No pitch, no pressure.

CONTACT INFORMATION
📧
📞
Phone / WhatsApp
+92 300 000 0000
📍
Office
Rawalpindi, Pakistan
US & UK Time Zone Operations
🕐
Hours
24/7 Operations
Management: Mon–Sat 9AM–9PM PKT
Email Response< 4 hours
WhatsApp Response< 1 hour
Discovery CallSame day
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